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I'm trying to edit something on my SkillCat dashboard but I can't anymore?

Dashboard access with integrations

Before you get started

Please note that this article is for those who have a company account linked to SkillCat.

If you don't have a company account with us already, then please refer to this article

Please proceed below to the appropriate solution based off your type of account.

 

Grace Hill clients with PHQ integration

If you are a Grace Hill client with the PHQ integration active, and you are unable to edit items on your SkillCat dashboard, don't worry as this is normal.

To keep data consistent between SkillCat and PHQ, all of your tracking, assigning, and management of users will be done through PHQ. So you don't need to manage two dashboards!

Feel free to email your Grace Hill customer success manager for more details.

 

Grace Hill clients without PHQ integration

If you are a Grace Hill client without the PHQ integration active, and you are unable to edit items in your SkillCat dashboard, please email us at business@skillcatapp.com with the following details:

  • Your company name
  • What you are trying to edit
  • A screenshot of what you are seeing

Our support team will help you out!

SkillCat clients

If you have a company account directly with SkillCat, and you are unable to edit items on your dashboard, then please reach out to business@skillcatapp.com with the following details:

  • Your company name
  • What you are trying to edit
  • A screenshot of what you are seeing

Our support team will help you out!