# Skill Cat Help Center > Advice and answers from your SkillCat Team ## English ### SkillCat Dashboard - [How do I set up a SkillCat Admin Dashboard?](https://support.skillcatapp.com/en/articles/11737501-how-do-i-set-up-a-skillcat-admin-dashboard.md): How do I set up a SkillCat Admin Dashboard? - [Un-assign a Learning Plan](https://support.skillcatapp.com/en/articles/12783435-un-assign-a-learning-plan.md) - [Getting Started with Tech Builder](https://support.skillcatapp.com/en/articles/16321499-getting-started-with-tech-builder.md) - [SkillCat Dashboard Overview](https://support.skillcatapp.com/en/articles/11843096-skillcat-dashboard-overview.md): Walkthrough the SkillCat dashboard and it's features. - [How do I add my employees for training?](https://support.skillcatapp.com/en/articles/11737636-how-do-i-add-my-employees-for-training.md): How to individually and bulk add employees to your dashboard - [How do my employees get their accounts?](https://support.skillcatapp.com/en/articles/11737651-how-do-my-employees-get-their-accounts.md): How do my employees get their accounts? - [How do I remove/ pause training for a user from my dashboard?](https://support.skillcatapp.com/en/articles/11821671-how-do-i-remove-pause-training-for-a-user-from-my-dashboard.md) - [How do I set a password for a new user?](https://support.skillcatapp.com/en/articles/11821683-how-do-i-set-a-password-for-a-new-user.md) - [How do I assign learning plans?](https://support.skillcatapp.com/en/articles/11821750-how-do-i-assign-learning-plans.md): Assign learning plans to your employees - [How do I assign single courses?](https://support.skillcatapp.com/en/articles/11821758-how-do-i-assign-single-courses.md): You can single a single course by creating a custom learning plan with 1 course in it. - [How do I log into the Training Dashboard?](https://support.skillcatapp.com/en/articles/11821831-how-do-i-log-into-the-training-dashboard.md): Not seeing your SkillCat training dashboard as a manager or admin? Try these steps. - [How do I Assign a region to a user in the dashboard?](https://support.skillcatapp.com/en/articles/11822416-how-do-i-assign-a-region-to-a-user-in-the-dashboard.md): To assign a region to a user you need to login into the dashboard to change the user information. - [How do I remove a region from a user?](https://support.skillcatapp.com/en/articles/11822497-how-do-i-remove-a-region-from-a-user.md) - [How do I add another Manager to my dashboard? ](https://support.skillcatapp.com/en/articles/11822504-how-do-i-add-another-manager-to-my-dashboard.md): If you have green "Add Employees" button in your dashboard you can create new users and add assign manager permissions. - [What is a due date? How do I assign and Extend a due date?](https://support.skillcatapp.com/en/articles/11906016-what-is-a-due-date-how-do-i-assign-and-extend-a-due-date.md): Learn what a due date is in SkillCat, how to assign due dates for employee training, and how to extend or reset a due date . - [How Company Admins and Managers Access Training on SkillCat Dashboard](https://support.skillcatapp.com/en/articles/12060029-how-company-admins-and-managers-access-training-on-skillcat-dashboard.md) - [What are On the Job Assessments? How to Grade them?](https://support.skillcatapp.com/en/articles/15505635-what-are-on-the-job-assessments-how-to-grade-them.md): Learn what On the Job Assessments are, how technicians complete them, and how managers review and grade submissions from the dashboard. - [Best Practices for Learning Plans](https://support.skillcatapp.com/en/articles/11843508-best-practices-for-learning-plans.md) - [Re-engagement Email templates](https://support.skillcatapp.com/en/articles/12326919-re-engagement-email-templates.md): Managers resource for SkillCat usage - [Launching SkillCat with your Techs](https://support.skillcatapp.com/en/articles/12418425-launching-skillcat-with-your-techs.md) - [Tools Tab for Managers](https://support.skillcatapp.com/en/articles/12581749-tools-tab-for-managers.md): Dashboard version of the repair tab for users - [How do I see how much time my employees are spending in each of the courses?](https://support.skillcatapp.com/en/articles/11737670-how-do-i-see-how-much-time-my-employees-are-spending-in-each-of-the-courses.md): How do I see how much time my employees are spending in each of the courses? - [How do I download all the certificates from one of my employees?](https://support.skillcatapp.com/en/articles/11821706-how-do-i-download-all-the-certificates-from-one-of-my-employees.md): Bulk download certificates from a single employee - [How do I download all my employees' EPA certificates at once?](https://support.skillcatapp.com/en/articles/11821770-how-do-i-download-all-my-employees-epa-certificates-at-once.md): Bulk download certificates for your records - [How Do I Receive a “Time Spent by Time Period” Report?](https://support.skillcatapp.com/en/articles/12035344-how-do-i-receive-a-time-spent-by-time-period-report.md): If you’ve requested a “Time Spent by Time Period” report, here’s everything you need to know about how long it takes, and what to expect. - [Can I Access Training or Tracking Data for Users Removed From My Company Dashboard?](https://support.skillcatapp.com/en/articles/15011413-can-i-access-training-or-tracking-data-for-users-removed-from-my-company-dashboard.md) - [What is the 90-Day Access Window?](https://support.skillcatapp.com/en/articles/14595913-what-is-the-90-day-access-window.md): Everything you need to know about the 90-day access period for EPA trainees on SkillCat — what happens when it expires, and how to extend it. - [How to Add a Trainee to Your EPA Dashboard](https://support.skillcatapp.com/en/articles/14595928-how-to-add-a-trainee-to-your-epa-dashboard.md): Step-by-step guide for admins on how to add a trainee to the EPA dashboard, including individual and bulk options. - [How to Extend a Trainee's EPA Access After 90 Days](https://support.skillcatapp.com/en/articles/14595931-how-to-extend-a-trainee-s-epa-access-after-90-days.md): How admins can extend a trainee's EPA access after the 90-day window expires by deactivating and re-adding them to the dashboard. - [How Billing Works](https://support.skillcatapp.com/en/articles/11731555-how-billing-works.md) - [Does my admin account take a seat on the dashboard?](https://support.skillcatapp.com/en/articles/11821715-does-my-admin-account-take-a-seat-on-the-dashboard.md): How admin seats work in SkillCat - [How do I View Region-Wise Billing Details ?](https://support.skillcatapp.com/en/articles/14472004-how-do-i-view-region-wise-billing-details.md) - [How do I View my Billing Cycle & Estimated Billing Amount?](https://support.skillcatapp.com/en/articles/14472081-how-do-i-view-my-billing-cycle-estimated-billing-amount.md) - [How to Update Your Billing Details for Company Account?](https://support.skillcatapp.com/en/articles/15347117-how-to-update-your-billing-details-for-company-account.md): Here's how you can update your company's payment method - [Does Assigning a New Learning Plan Reset Employee Progress?](https://support.skillcatapp.com/en/articles/11821281-does-assigning-a-new-learning-plan-reset-employee-progress.md) - [How to Track Your Technicians' Quiz & Exam Scores in SkillCat?](https://support.skillcatapp.com/en/articles/11821529-how-to-track-your-technicians-quiz-exam-scores-in-skillcat.md) - [How to Verify a Technician’s EPA 608 Certificate on SkillCat](https://support.skillcatapp.com/en/articles/11821543-how-to-verify-a-technician-s-epa-608-certificate-on-skillcat.md) - [Why isn’t My Employee’s Training Showing on the Dashboard?](https://support.skillcatapp.com/en/articles/11821562-why-isn-t-my-employee-s-training-showing-on-the-dashboard.md) - [My dashboard says "Internet not found" ](https://support.skillcatapp.com/en/articles/11821589-my-dashboard-says-internet-not-found.md) - [I'm trying to edit something on my SkillCat dashboard but I can't anymore?](https://support.skillcatapp.com/en/articles/11821731-i-m-trying-to-edit-something-on-my-skillcat-dashboard-but-i-can-t-anymore.md) - [What Happens if a User Loses Their Certificates what can I do?](https://support.skillcatapp.com/en/articles/11821782-what-happens-if-a-user-loses-their-certificates-what-can-i-do.md) - [What do I do if my employees are seeing a subscription message?](https://support.skillcatapp.com/en/articles/11821791-what-do-i-do-if-my-employees-are-seeing-a-subscription-message.md): How to fix employee access - [What happens if the manuals we need aren’t in your database?](https://support.skillcatapp.com/en/articles/11821812-what-happens-if-the-manuals-we-need-aren-t-in-your-database.md) - [What does assigning a region do?](https://support.skillcatapp.com/en/articles/11822449-what-does-assigning-a-region-do.md): Assigning a region allows for you to filter and match managers to different regions and division of your company. - [Access Courses from your Admin Account](https://support.skillcatapp.com/en/articles/11840806-access-courses-from-your-admin-account.md): As an admin, you have full access to our content library - [Repair Tab Overview](https://support.skillcatapp.com/en/articles/12041819-repair-tab-overview.md): The Repair Tab helps employees troubleshoot and solve problems quickly in the field. Learn more about the repair tab here. - [How do I resend login credentials](https://support.skillcatapp.com/en/articles/12327192-how-do-i-resend-login-credentials.md): How to send login credentials to your employee, student, trainee - [Why Isn’t My Employee’s / Technician's Completed Training Showing on My Dashboard?](https://support.skillcatapp.com/en/articles/12521876-why-isn-t-my-employee-s-technician-s-completed-training-showing-on-my-dashboard.md): Learn what to do if an employee’s course completion is not visible on your SkillCat dashboard. - [How to add yourself to your dashboard so you can assign training and track progress \(as an Admin\)](https://support.skillcatapp.com/en/articles/12867702-how-to-add-yourself-to-your-dashboard-so-you-can-assign-training-and-track-progress-as-an-admin.md) - [Why Is My Employee Seeing a Subscription Screen?](https://support.skillcatapp.com/en/articles/14167842-why-is-my-employee-seeing-a-subscription-screen.md): A guide for B2B admins explaining why employees may see a paywall or subscription prompt — and exactly how to fix it. - [My Employee Never Received Their SkillCat Invite — What to Do](https://support.skillcatapp.com/en/articles/14168028-my-employee-never-received-their-skillcat-invite-what-to-do.md): A step-by-step guide for B2B admins when an employee doesn't receive their SkillCat welcome or onboarding email. - [NexTech TechBuilder Learning Plans: HVAC, Plumbing & Electrical](https://support.skillcatapp.com/en/articles/14993708-nextech-techbuilder-learning-plans-hvac-plumbing-electrical.md): Learn about NexTech TechBuilder learning plans now available on Pro Tier, including what's new, how they differ from SkillCat plans, and answers to common questions. - [What does "Avg Score" under "View Employees actually measure?](https://support.skillcatapp.com/en/articles/15564301-what-does-avg-score-under-view-employees-actually-measure.md): Here is what Avg Score means. ### SkillCat App - [Is SkillCat a Trade School?](https://support.skillcatapp.com/en/articles/15464156-is-skillcat-a-trade-school.md) - [Getting Started with SkillCat](https://support.skillcatapp.com/en/articles/15606526-getting-started-with-skillcat.md): Welcome to SkillCat. You can train for your trade right from your phone, at your own pace. This guide walks you through downloading the app, logging in, finding your way around, and switching the a... - [What do I do if I forgot my password](https://support.skillcatapp.com/en/articles/11737698-what-do-i-do-if-i-forgot-my-password.md): If you have forgotten your password please follow the steps below. - [How do I change my app language to Spanish?](https://support.skillcatapp.com/en/articles/11748486-how-do-i-change-my-app-language-to-spanish.md): How do I change my app language to Spanish? - [How Do I Transfer My Information from One Account to a New Account?](https://support.skillcatapp.com/en/articles/11821314-how-do-i-transfer-my-information-from-one-account-to-a-new-account.md) - [How to Update Your Name or Email Address on SkillCat?](https://support.skillcatapp.com/en/articles/11830893-how-to-update-your-name-or-email-address-on-skillcat.md) - [Subscribe to SkillCat](https://support.skillcatapp.com/en/articles/12304292-subscribe-to-skillcat.md): Purchase a subscription from the web - [How to delete my account](https://support.skillcatapp.com/en/articles/14111112-how-to-delete-my-account.md) - [How to Update the SkillCat App?](https://support.skillcatapp.com/en/articles/11867522-how-to-update-the-skillcat-app.md): Follow these simple steps to update SkillCat smoothly on your Apple \(iOS\) or Android device. - [Pop-up Blocker](https://support.skillcatapp.com/en/articles/12640144-pop-up-blocker.md): OSHA-10 requires a pop up on a browser. Here is how to allow the popup if you have issues. - [Why Can't I See My OSHA or NATE Certificate in the SkillCat App?](https://support.skillcatapp.com/en/articles/15376214-why-can-t-i-see-my-osha-or-nate-certificate-in-the-skillcat-app.md): Explains that OSHA and NATE certificates aren't in the SkillCat app because they're issued by partners — OSHA via ClickSafety \(desktop\) and NATE via email directly. Links to the dedicated OSHA and ... - [Do I Lose My Certifications If I Cancel My Membership?](https://support.skillcatapp.com/en/articles/11821268-do-i-lose-my-certifications-if-i-cancel-my-membership.md) - [How Do I Transfer My Subscription from One Account to Another?](https://support.skillcatapp.com/en/articles/11821345-how-do-i-transfer-my-subscription-from-one-account-to-another.md) - [How do I Cancel my SkillCat App Subscription?](https://support.skillcatapp.com/en/articles/12673889-how-do-i-cancel-my-skillcat-app-subscription.md): Here is how you can cancel your subscription. - [I'm Subscribed but the App Keeps Asking Me to Pay or Subscribe Again](https://support.skillcatapp.com/en/articles/15376082-i-m-subscribed-but-the-app-keeps-asking-me-to-pay-or-subscribe-again.md): Helps users who are subscribed but still prompted to pay — usually caused by a duplicate account or an Apple Hide My Email address. Covers how to find and sign back into the correct account. - [Why Do Some Certifications Cost Extra?](https://support.skillcatapp.com/en/articles/16445456-why-do-some-certifications-cost-extra.md): Learn why there are extra fees for some certifications on SkillCat ### Courses - [How to Access OSHA Course?](https://support.skillcatapp.com/en/articles/11864321-how-to-access-osha-course.md): Looking to start your OSHA course? Here’s everything you need to know to get set up quickly and without any issues: - [OSHA-10 and OSHA-30](https://support.skillcatapp.com/en/articles/11844629-osha-10-and-osha-30.md) - [What Happens If I Exhaust My Attempts on the OSHA Course?](https://support.skillcatapp.com/en/articles/11874226-what-happens-if-i-exhaust-my-attempts-on-the-osha-course.md): If you use all three attempts on your OSHA course test and are now locked out, here’s what you need to know. - [🧾 How to View and Download Your OSHA Certificate](https://support.skillcatapp.com/en/articles/12781554-how-to-view-and-download-your-osha-certificate.md): Learn how to access and download your OSHA certificate from the SkillCat desktop platform. - [How Can I Assign OSHA to My Employees as a Company Admin/Manager?](https://support.skillcatapp.com/en/articles/12981035-how-can-i-assign-osha-to-my-employees-as-a-company-admin-manager.md): Want your employees to complete OSHA training through SkillCat? Here’s exactly how the process works and how to ensure your team gets access without issues. - [How to Take the OSHA 10 Course in Spanish?](https://support.skillcatapp.com/en/articles/15358731-how-to-take-the-osha-10-course-in-spanish.md) - [How Can I View and Download My Transcripts on SkillCat?](https://support.skillcatapp.com/en/articles/11894622-how-can-i-view-and-download-my-transcripts-on-skillcat.md): You can easily view and download your SkillCat transcript using the mobile app. Here's how - [🏆 How to View Your Certificates on the SkillCat App](https://support.skillcatapp.com/en/articles/12766017-how-to-view-your-certificates-on-the-skillcat-app.md): SkillCat lets you easily access all the certificates you’ve earned directly from the app. You can view them in two ways — either from your Portfolio tab or from the specific course page. - [How Do I Order an EPA 608 Card Through SkillCat?](https://support.skillcatapp.com/en/articles/11694692-how-do-i-order-an-epa-608-card-through-skillcat.md): How Do I Order an EPA 608 Card Through SkillCat? - [What Are the Rules for Taking the EPA 608 Exam on SkillCat?](https://support.skillcatapp.com/en/articles/11694732-what-are-the-rules-for-taking-the-epa-608-exam-on-skillcat.md): What Are the Rules for Taking the EPA 608 Exam on SkillCat? - [How do I take my EPA 608 Exam on SkillCat App?](https://support.skillcatapp.com/en/articles/11694747-how-do-i-take-my-epa-608-exam-on-skillcat-app.md): Getting ready to take the EPA 608 Exam and what to expect - [Is this the actual EPA 608 certificate?](https://support.skillcatapp.com/en/articles/11694752-is-this-the-actual-epa-608-certificate.md): Is this the actual EPA 608 certificate? - [How many questions are on the EPA 608 exams?](https://support.skillcatapp.com/en/articles/11694755-how-many-questions-are-on-the-epa-608-exams.md): How many questions are on the EPA 608 exams? - [How much does it cost to get an EPA 608 card?](https://support.skillcatapp.com/en/articles/11694757-how-much-does-it-cost-to-get-an-epa-608-card.md) - [How much does the EPA 608 exam cost?](https://support.skillcatapp.com/en/articles/11694766-how-much-does-the-epa-608-exam-cost.md) - [Can I Take the EPA 608 Exam in Spanish?](https://support.skillcatapp.com/en/articles/11748467-can-i-take-the-epa-608-exam-in-spanish.md): Can I Take the EPA 608 Exam in Spanish? - [How Many Attempts Do I Get on the EPA 608 Exam?](https://support.skillcatapp.com/en/articles/11821366-how-many-attempts-do-i-get-on-the-epa-608-exam.md) - [How long does someone need to wait to take the EPA 608 exam again?](https://support.skillcatapp.com/en/articles/11821389-how-long-does-someone-need-to-wait-to-take-the-epa-608-exam-again.md): You will need to wait about 4 hours to take the exam again - [What happens if I fail all 4 attempts of the EPA 608 exam?](https://support.skillcatapp.com/en/articles/11821414-what-happens-if-i-fail-all-4-attempts-of-the-epa-608-exam.md) - [How to Verify EPA 608 Certificate on SkillCat](https://support.skillcatapp.com/en/articles/11821550-how-to-verify-epa-608-certificate-on-skillcat.md) - [What is the EPA Card?](https://support.skillcatapp.com/en/articles/11826365-what-is-the-epa-card.md): Learn more about the difference between your certificate and the physical EPA Card - [Is SkillCat’s EPA 608 Certification Legit?](https://support.skillcatapp.com/en/articles/12042987-is-skillcat-s-epa-608-certification-legit.md): SkillCat’s EPA 608 Certification is 100% legit, EPA-approved, accredited, and recognized nationwide for HVAC professionals. - [How do I take the EPA Exam on Web?](https://support.skillcatapp.com/en/articles/13701102-how-do-i-take-the-epa-exam-on-web.md) - [Why do I have to take Core with every type?](https://support.skillcatapp.com/en/articles/15375810-why-do-i-have-to-take-core-with-every-type.md) - [Can I get Type I, II, and III on one card?](https://support.skillcatapp.com/en/articles/15375871-can-i-get-type-i-ii-and-iii-on-one-card.md) - [🧠 How to Take the NATE Ready to Work Exam on SkillCat](https://support.skillcatapp.com/en/articles/12767124-how-to-take-the-nate-ready-to-work-exam-on-skillcat.md): The NATE Ready to Work course and exam help you start your HVAC career with a nationally recognized certification. Here’s everything you need to know about accessing and taking the exam through the... - [🎉 I Just Passed My NATE Exam — Where Is My Certificate?](https://support.skillcatapp.com/en/articles/12767228-i-just-passed-my-nate-exam-where-is-my-certificate.md): Here’s what happens next and when you can expect to receive your official NATE certificate. ### Employee Portal - [I’m not able to log into SkillCat. Can you resend my credentials?](https://support.skillcatapp.com/en/articles/11821656-i-m-not-able-to-log-into-skillcat-can-you-resend-my-credentials.md) - [How Do I Transfer My Information from One Account to a New Account?](https://support.skillcatapp.com/en/articles/11821667-how-do-i-transfer-my-information-from-one-account-to-a-new-account.md) - [How Can I Access My OSHA Courses on SkillCat with Code?](https://support.skillcatapp.com/en/articles/12087615-how-can-i-access-my-osha-courses-on-skillcat-with-code.md): Here’s how you can access OSHA if you have the company code ### Release Notes - [App Release v6.5.1](https://support.skillcatapp.com/en/articles/12235691-app-release-v6-5-1.md) - [Web App v3.9](https://support.skillcatapp.com/en/articles/12237071-web-app-v3-9.md) ### NexTech Academy - [What Is the NexTech Tech Builder Program?](https://support.skillcatapp.com/en/articles/13176267-what-is-the-nextech-tech-builder-program.md) - [What Is the NexTech Select Program?](https://support.skillcatapp.com/en/articles/13176297-what-is-the-nextech-select-program.md) - [What codes do NexTech Academy trainings follow?](https://support.skillcatapp.com/en/articles/13176335-what-codes-do-nextech-academy-trainings-follow.md) - [How is NexTech’s training curriculum different?](https://support.skillcatapp.com/en/articles/13176343-how-is-nextech-s-training-curriculum-different.md) - [Is the program open to installers?](https://support.skillcatapp.com/en/articles/13176351-is-the-program-open-to-installers.md) - [Is the NexTech Academy program approved in my state?](https://support.skillcatapp.com/en/articles/13176359-is-the-nextech-academy-program-approved-in-my-state.md) - [Do you offer training for experienced technicians?](https://support.skillcatapp.com/en/articles/13185125-do-you-offer-training-for-experienced-technicians.md) - [How Much Time Does NexTech Training Take?](https://support.skillcatapp.com/en/articles/13483457-how-much-time-does-nextech-training-take.md) - [SkillCat vs NexTech: What’s the Difference?](https://support.skillcatapp.com/en/articles/14085214-skillcat-vs-nextech-what-s-the-difference.md) - [How to Add a New User in Nextech Academy](https://support.skillcatapp.com/en/articles/13165793-how-to-add-a-new-user-in-nextech-academy.md): Adding a new user to your dashboard is simple. Follow these steps to set up a new learner or training leader with the correct access. - [Which NexTech Academy Training Leader Package Is Right for Me?](https://support.skillcatapp.com/en/articles/13166745-which-nextech-academy-training-leader-package-is-right-for-me.md) - [How do I enroll Users into a Curriculum or a Course in NexTech Academy?](https://support.skillcatapp.com/en/articles/13175270-how-do-i-enroll-users-into-a-curriculum-or-a-course-in-nextech-academy.md) - [How to Add a Training Leader/ Trainer in Nextech Academy](https://support.skillcatapp.com/en/articles/13460141-how-to-add-a-training-leader-trainer-in-nextech-academy.md) - [How Do I Get Started as a NexTech Admin?](https://support.skillcatapp.com/en/articles/13845364-how-do-i-get-started-as-a-nextech-admin.md): Just Added as an Admin. What’s Next? - [Best Practices for Enrolling Learners in Tech Builder/ Select Program](https://support.skillcatapp.com/en/articles/14734543-best-practices-for-enrolling-learners-in-tech-builder-select-program.md) - [How do I see my Deactivated/ Inactivate Learners?](https://support.skillcatapp.com/en/articles/13050883-how-do-i-see-my-deactivated-inactivate-learners.md) - [How do I deactivate or Activate my learner?](https://support.skillcatapp.com/en/articles/12995572-how-do-i-deactivate-or-activate-my-learner.md) - [How do I Approve my Learner's Learner Enrollment Requests?](https://support.skillcatapp.com/en/articles/13175332-how-do-i-approve-my-learner-s-learner-enrollment-requests.md) - [How Can I Force Complete a Course for a Learner?](https://support.skillcatapp.com/en/articles/13175353-how-can-i-force-complete-a-course-for-a-learner.md) - [How Can I Force Complete a Lesson Within a Course?](https://support.skillcatapp.com/en/articles/13175359-how-can-i-force-complete-a-lesson-within-a-course.md) - [How Can I Force Complete a Badge for a Learner?](https://support.skillcatapp.com/en/articles/13175370-how-can-i-force-complete-a-badge-for-a-learner.md) - [How do I approve/ reject my Learner's Skills Assessment?](https://support.skillcatapp.com/en/articles/13175566-how-do-i-approve-reject-my-learner-s-skills-assessment.md) - [How do I review my Learner's Observation Checklists?](https://support.skillcatapp.com/en/articles/13185091-how-do-i-review-my-learner-s-observation-checklists.md) - [My Learner's course has expired. How do I extend the Expiration date?](https://support.skillcatapp.com/en/articles/13194734-my-learner-s-course-has-expired-how-do-i-extend-the-expiration-date.md) - [Why Do My Learners Only See Level 1 in Tech Builder?](https://support.skillcatapp.com/en/articles/14734524-why-do-my-learners-only-see-level-1-in-tech-builder.md) - [How to View a Learner's Assessment Attempts on NexTech Academy?](https://support.skillcatapp.com/en/articles/15456523-how-to-view-a-learner-s-assessment-attempts-on-nextech-academy.md): Two ways to check how many times a technician has attempted a quiz, and how to review their answers by attempt. - [FAQs on NexTech\<\>SkillCat Partnership](https://support.skillcatapp.com/en/articles/12889730-faqs-on-nextech-skillcat-partnership.md) - [How do I View and Download My Learners' Certificates?](https://support.skillcatapp.com/en/articles/13223386-how-do-i-view-and-download-my-learners-certificates.md) - [How to View and Share the NexTech Select Course Catalog?](https://support.skillcatapp.com/en/articles/14085196-how-to-view-and-share-the-nextech-select-course-catalog.md) - [What to Do Before Setting a Training Leader as Inactive?](https://support.skillcatapp.com/en/articles/14734586-what-to-do-before-setting-a-training-leader-as-inactive.md): Before marking a Training Leader as inactive, there are a few important things to check to avoid disrupting learner progress or losing visibility into ongoing work. - [NexTech Academy Billing: How It Works](https://support.skillcatapp.com/en/articles/13913527-nextech-academy-billing-how-it-works.md): This article explains, at a high level, how NexTech Academy billing works for Tech Builder and Select. - [How do I Request Course Enrollment?](https://support.skillcatapp.com/en/articles/13175319-how-do-i-request-course-enrollment.md) - [How do I submit my Skills Assessments for Select Program?](https://support.skillcatapp.com/en/articles/13175526-how-do-i-submit-my-skills-assessments-for-select-program.md) - [How do I submit my Observation Checklist?](https://support.skillcatapp.com/en/articles/13185040-how-do-i-submit-my-observation-checklist.md) - [What will I See When I Log In for the First Time \(EPA Dashboard\)?](https://support.skillcatapp.com/en/articles/14595923-what-will-i-see-when-i-log-in-for-the-first-time-epa-dashboard.md): A guide for trainees on what to expect the first time they log into SkillCat after being added to an EPA dashboard. ### Job Support - [Why consider a career in the trades?](https://support.skillcatapp.com/en/articles/16311440-why-consider-a-career-in-the-trades.md): Benefits of working in the trades - [What trade is best for me?](https://support.skillcatapp.com/en/articles/16357607-what-trade-is-best-for-me.md) - [What is the JobReady Program?](https://support.skillcatapp.com/en/articles/16805164-what-is-the-jobready-program.md) - [Why do companies not like hiring entry-level applicants?](https://support.skillcatapp.com/en/articles/16443986-why-do-companies-not-like-hiring-entry-level-applicants.md): Why Companies don’t like hiring entry-level - how to de-risk yourself - [Why do I need a resume to get an HVAC job?](https://support.skillcatapp.com/en/articles/16530662-why-do-i-need-a-resume-to-get-an-hvac-job.md): Creating a Resume for your first HVAC job - [How do I show hands-on skills without trade experience?](https://support.skillcatapp.com/en/articles/16543858-how-do-i-show-hands-on-skills-without-trade-experience.md): Creating a Portfolio for your first HVAC job - [Why is cold outreach important?](https://support.skillcatapp.com/en/articles/16612196-why-is-cold-outreach-important.md) - [How to write cover letter or cold email?](https://support.skillcatapp.com/en/articles/16612241-how-to-write-cover-letter-or-cold-email.md): Writing a Cover Letter or Cold Email - [How to search for a job?](https://support.skillcatapp.com/en/articles/16612259-how-to-search-for-a-job.md): Key Job Platforms & how to use them - [How to stand out with cold emailing?](https://support.skillcatapp.com/en/articles/16612280-how-to-stand-out-with-cold-emailing.md) - [How to stand out with cold calling?](https://support.skillcatapp.com/en/articles/16612332-how-to-stand-out-with-cold-calling.md) - [How to stand out with cold walking in?](https://support.skillcatapp.com/en/articles/16612433-how-to-stand-out-with-cold-walking-in.md) - [Why networking matters?](https://support.skillcatapp.com/en/articles/16612489-why-networking-matters.md): The concept of networking & why it matters - [How to use social media to get a trades job?](https://support.skillcatapp.com/en/articles/16612551-how-to-use-social-media-to-get-a-trades-job.md): Using Social Media to Get Your First Trades Job - [Willing to relocate for an HVAC Job?](https://support.skillcatapp.com/en/articles/16612567-willing-to-relocate-for-an-hvac-job.md): How to Convince Employers You're Serious - [Are You Making These Mistakes in Your HVAC Interview?](https://support.skillcatapp.com/en/articles/16612598-are-you-making-these-mistakes-in-your-hvac-interview.md) - [JobReady Program FAQ](https://support.skillcatapp.com/en/articles/17038565-jobready-program-faq.md)