What happens if the manuals we need aren’t in your database?

Before you get started

Please note that to access manuals, you will need the following. 

• SkillCat Admin dashboard Professional or Higher

If you don't have a company account with us already, then please refer to this article

Continue below for what to do if you need help finding a manual.

What to do if the manual isn't in our database

1. Check once more for the manual. Our database is constantly growing, so a manual you don't have today might be there a few weeks later.
   1. You can fill in the fields for the manual search page and see if the manual you need is there.
2. Upload your own copy of the manual. As long as you have a hard copy or a local electronic copy, you can upload your copy and deploy it to all of your technicians!
   1. To do so, on the Manual Search page, click on Additional Actions.
   2. Then click on Upload a Manual.
3. Don't have your own copy? Feel free to let us know at business@skillcatapp.com
4. If no copies are available, then it's very likely that someone else who is utilizing our manuals database will upload their own copy soon.