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How do I View and Download My Learners' Certificates?

Simran Phulwani avatar
Written by Simran Phulwani
Updated over 2 weeks ago

There are two ways you (or your admin) can access certificates in Nexstar Network.

💡 Tips: If you only need one learner’s certificate, the first method is usually fastest. Use the second method for bulk exports (e.g., for reporting or records).


1. View & Download a Specific Learner’s Certificates

You can pull certificates for an individual learner from their user profile.

Steps:

  1. Go to the Admin Dashboard in Nexstar Network.

  2. Click Users.


  3. Find and select the learner whose certificates you want to view.

  4. On the learner’s profile screen, click User Transcript.

  5. Click View Certificates.

  6. Select the certificate(s) you want to download.

  7. Click Download.

  8. Finally, click Download Certificates to save the file.

This method is great when you need the certificates for one specific learner.


📥 2. Download Multiple/ All Certificates at Once

Admins can download multiple certificates in bulk for all the users who earned their certificates.

Steps:

  1. Go to the Admin Dashboard in Nexstar Network.

  2. Click Reports.

  3. Select Certificates.

  4. Choose the certificates you want:

    • Click a single box to select one

    • Click multiple boxes for specific ones

    • Click the top checkbox to select all certificates on the page and then Click Select all rows.

  5. Click Download.

  6. Finally, click Download Certificates to export the files.

This method is ideal when you need to download certificates for many learners at once.

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