The Repair Tab in SkillCat is designed to give technicians and employees the tools they need to diagnose, troubleshoot, and fix issues quickly in the field.
🧡 Why Companies Love the Repair Tab
| ❌ Before SkillCat | ✅ With SkillCat |
Saves time | Employees dig through physical PDF files that can be lost or in an office not nearby or using Google to sift through search fields | Employees save time searching for manuals, codes, or refresher content. |
Saves money | Employees may reach replacement as the solution and have no resources to confirm while on site. | Reduces callbacks, misdiagnoses, and unnecessary replacements. |
Boosts confidence | Employees do not have the tools on hand to feel confident with their solutions | Employees can solve problems right in the field, even without direct manager support. |
Improves training ROI | Siloed training that doesn't connect to real life experiences | By combining learning and field tools in one place, employees keep their skills sharp while delivering real results.
|
Repair Tab Tools:
Below are the tools available to employees to use on the job.
How to access the repair tab:
Login to SkillCat on your mobile device
Click on the 'Repair' tab in the bottom left hand side of your screen
Here’s a breakdown of what you’ll find inside the Repair Tab:
🔍 Search Training and Simulations
A quick search tool to look up any course, module, or simulation.
Perfect for a quick refresher before a job or while on-site, when employees don’t have time to navigate through the entire library.
🛠️ Troubleshoot / Quick Solution Section
Use these tool while on the job when you need assistance with troubleshooting
Troubleshoot
Organized by categories like:
Heating & Cooling
Appliances
Plumbing
Favorites (You can save your most used troubleshooting scenarios)
Example: If an employee is struggling with a toilet flush, they can jump into the Plumbing category, select the issue that best matches their situation, and follow a guided step-by-step pathway.
The tool asks yes/no questions to narrow down the problem and then provides a clear, easy-to-follow repair guide or refresher.
Calculators
Includes field-ready tools for quick calculations needed for on the job:
Pool Dosage Calculator
Pool Volume Calculator
Superheat Calculator
Subcool Calculator
Refrigerant Diagnostic
Manuals
Search for equipment manuals by brand or model number.
If a manual isn’t available, employees can submit a request to upload their physical PDF version and have all your manuals in one place.
Error Codes
A one-stop library of HVAC and appliance error codes.
Find the error code associated with your product and save valuable time looking up codes across multiple sources.
📚 Popular Training Lessons
Employees can quickly revisit lessons most used on the job to brush up on essential skills.
🎮 Popular Simulations
Lists our most-used simulations on the job. Great for practicing real-world scenarios before taking action in person.
📞 HVAC Live Support (Available anytime, anywhere)
If an employee is stuck on a job and can’t get in touch with their manager, they’re not on their own.
They can connect immediately with our HVAC Live Support Line.
A live subject matter expert will walk them through the issue step-by-step to get the job done right.
In short: The Repair Tab is like having a trainer, manager, and reference library in your technician’s pocket giving your team exactly what they need, exactly when they need it.