SkillCat Dashboard
Understanding the business dashboard
By Simran and 2 others3 authors52 articles
Getting Started
New to the dashboard? Start here for tips and tricks
- SkillCat Dashboard OverviewWalkthrough the SkillCat dashboard and it's features.
- How do I add my employees for training?How to individually and bulk add employees to your dashboard
- How do my employees get their accounts?How do my employees get their accounts?
- How do I remove a user from my dashboard?
- How do I set a password for a new user?
- How do I assign learning plans?Assign learning plans to your employees
- How do I assign single courses?You can single a single course by creating a custom learning plan with 1 course in it.
- How do I log into the Training Dashboard?Not seeing your SkillCat training dashboard as a manager or admin? Try these steps.
- How do I Assign a region to a user in the dashboard?To assign a region to a user you need to login into the dashboard to change the user information.
- How do I remove a region from a user?
- How do I add another Manager to my dashboard? If you have green "Add Employees" button in your dashboard you can create new users and add assign manager permissions.
- What is a due date? How do I assign and Extend a due date?Learn what a due date is in SkillCat, how to assign due dates for employee training, and how to extend or reset a due date .
- How Company Admins and Managers Access Training on SkillCat Dashboard
- What are On the Job Assessments? How to Grade them?Learn what On the Job Assessments are, how technicians complete them, and how managers review and grade submissions from the dashboard.
Best Practices
Tips, strategies and more for getting the most out of SkillCat
Reports
Learn about the exportable reports
- How do I see how much time my employees are spending in each of the courses?How do I see how much time my employees are spending in each of the courses?
- How do I download all the certificates from one of my employees?Bulk download certificates from a single employee
- How do I download all my employees' EPA certificates at once?Bulk download certificates for your records
- How Do I Receive a “Time Spent by Time Period” Report?If you’ve requested a “Time Spent by Time Period” report, here’s everything you need to know about how long it takes, and what to expect.
- Can I Access Training or Tracking Data for Users Removed From My Company Dashboard?
EPA Only Dashboard
Guide for EPA only Dashboard access
- What is the 90-Day Access Window?Everything you need to know about the 90-day access period for EPA trainees on SkillCat — what happens when it expires, and how to extend it.
- How to Add a Trainee to Your EPA DashboardStep-by-step guide for admins on how to add a trainee to the EPA dashboard, including individual and bulk options.
- How to Extend a Trainee's EPA Access After 90 DaysHow admins can extend a trainee's EPA access after the 90-day window expires by deactivating and re-adding them to the dashboard.
Billing
How billing works with SkillCat
- How Billing Works
- Does my admin account take a seat on the dashboard?How admin seats work in SkillCat
- How do I View Region-Wise Billing Details ?
- How do I View my Billing Cycle & Estimated Billing Amount?
- How to Update Your Billing Details for Company Account?Here's how you can update your company's payment method
FAQs
Most Common Questions that Employers ask
- Does Assigning a New Learning Plan Reset Employee Progress?
- How to Track Your Technicians' Quiz & Exam Scores in SkillCat?
- How to Verify a Technician’s EPA 608 Certificate on SkillCat
- Why isn’t My Employee’s Training Showing on the Dashboard?
- My dashboard says "Internet not found"
- I'm trying to edit something on my SkillCat dashboard but I can't anymore?
- What Happens if a User Loses Their Certificates what can I do?
- What do I do if my employees are seeing a subscription message?How to fix employee access
- What happens if the manuals we need aren’t in your database?
- What does assigning a region do?Assigning a region allows for you to filter and match managers to different regions and division of your company.
- Access Courses from your Admin AccountAs an admin, you have full access to our content library
- Repair Tab OverviewThe Repair Tab helps employees troubleshoot and solve problems quickly in the field. Learn more about the repair tab here.
- How do I resend login credentialsHow to send login credentials to your employee, student, trainee
- Why Isn’t My Employee’s / Technician's Completed Training Showing on My Dashboard?Learn what to do if an employee’s course completion is not visible on your SkillCat dashboard.
- How to add yourself to your dashboard so you can assign training and track progress (as an Admin)
- Why Is My Employee Seeing a Subscription Screen?A guide for B2B admins explaining why employees may see a paywall or subscription prompt — and exactly how to fix it.
- My Employee Never Received Their SkillCat Invite — What to DoA step-by-step guide for B2B admins when an employee doesn't receive their SkillCat welcome or onboarding email.
- NexTech TechBuilder Learning Plans: HVAC, Plumbing & ElectricalLearn about NexTech TechBuilder learning plans now available on Pro Tier, including what's new, how they differ from SkillCat plans, and answers to common questions.
- What does "Avg Score" under "View Employees actually measure?Here is what Avg Score means.