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How do I see my Deactivated/ Inactivate Learners?

Written by Simran Phulwani
Updated over 3 months ago

Follow the below steps to see your inactivate users:

1. Open the Users report

  1. Log into the Training Leader portal.

  2. Navigate to your Users report.

  3. Note: The report defaults to only Active users, so inactive people will not show until you adjust filters/columns.​

2. Add the Status column

  1. At the top‑left of the report, click the column chooser icon (small checklist icon).​

  2. In the list of available columns, find and enable Status so it appears in the report.

3. Filter to find inactive users

  1. In the Status column header, click the filter icon.​

  2. Choose Inactive to show only inactive user profiles, or adjust as needed to locate a specific learner.​


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