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How do I see my Deactivated/ Inactivate Learners?

Written by Simran Phulwani

Follow the below steps to see your inactivate users:

1. Open the Users report

  1. Log into the Training Leader portal.

  2. Navigate to your Users report.
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  3. Note: The report defaults to only Active users, so inactive people will not show until you adjust filters/columns.​

2. Add the Status column

  1. At the top‑left of the report, click the column chooser icon (small checklist icon).​
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  2. In the list of available columns, find and enable Status so it appears in the report.
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3. Filter to find inactive users

  1. In the Status column header, click the filter icon.​

  2. Choose Inactive to show only inactive user profiles, or adjust as needed to locate a specific learner.​
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