SkillCat App
Questions on the app version of SkillCat
By SkillCat and 2 others3 authors15 articles
Profile Setup & Settings
Logging in and setting up your account
- What do I do if I forgot my passwordIf you have forgotten your password please follow the steps below.
- How do I change my app language to Spanish?How do I change my app language to Spanish?
- How Do I Transfer My Information from One Account to a New Account?
- How to Update Your Name or Email Address on SkillCat?
- Subscribe to SkillCatPurchase a subscription from the web
- How to delete my account
Troubleshooting
Troubleshooting steps for common issues
- How to Update the SkillCat App?Follow these simple steps to update SkillCat smoothly on your Apple (iOS) or Android device.
- Pop-up BlockerOSHA-10 requires a pop up on a browser. Here is how to allow the popup if you have issues.
- Why Can't I See My OSHA or NATE Certificate in the SkillCat App?Explains that OSHA and NATE certificates aren't in the SkillCat app because they're issued by partners — OSHA via ClickSafety (desktop) and NATE via email directly. Links to the dedicated…
Subscription
Questions on Subscription? Click here
- Do I Lose My Certifications If I Cancel My Membership?
- How Do I Transfer My Subscription from One Account to Another?
- How do I Cancel my SkillCat App Subscription?Here is how you can cancel your subscription.
- I'm Subscribed but the App Keeps Asking Me to Pay or Subscribe AgainHelps users who are subscribed but still prompted to pay — usually caused by a duplicate account or an Apple Hide My Email address. Covers how to find and sign…