You can update your name and email address on SkillCat, but there are some important caveats to keep in mind:
Updates must be done through the SkillCat app.
The system does not allow changing your name or email on the desktop or browser version.Email address changes are always allowed.
You can update your email regardless of your account status.Name changes have restrictions.
If you have taken an exam that requires ID verification (for example, EPA 608), you will not be able to change your name through the app. In this case, please contact our support team at [email protected] for assistance.
⚠️ Note: Can only be done on the Mobile App & Names cannot be update if you have taken and passed exams that require ID Verification
How to Change Your Name or Email Address in the SkillCat App
Log into the SkillCat app using your credentials.
Tap the gear icon at the top right corner on the home tab.
Select Edit Profile.
Tap the name field to update your name, and similarly tap the email address field to change your email.
Tap Save Changes to confirm your changes.
That’s it! Your name or email address will now be updated in your SkillCat account.
If you encounter issues or need to change your name after ID-verified exams, please reach out to our support team at [email protected].