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Company
Dashboard
- My managers need credentials, can you set them up for me?
- Why isn’t My Employee’s Training Showing on the Dashboard?
- How do I assign single courses?
- How do I assign learning plans?
- How to Track Your Technicians' Quiz & Exam Scores in SkillCat?
- Does my admin account take a seat on the dashboard?
- How do I log into the Training Dashboard?
- How do I add another Manager to my dashboard?
- What does assigning a region do?
- How do I remove a region from a user?
- How do I Assign a region to a user in the dashboard?
User Issue
- What do I do if my employees are seeing a subscription message?
- How to Fix a Typo in an Employee’s Name or Email Address?
- How do I set a password for a new user?
Reports
- I need a report that isn’t available on your dashboard.
- How do I see how much time my employees are spending in each of the courses?
Getting Started
- How do I add my employees for training?
- How do my employees get their accounts?
- How do I set up a SkillCat Admin Dashboard?
Certificates
- How does CPO work through SkillCat?
- How much does CPO cost through SkillCat?
- How to Verify a Technician’s EPA 608 Certificate on SkillCat
- How do I download all the certificates from one of my employees?
- How do I download all my employees' EPA certificates at once?
Tools
- Why are most of the tools only in English?
- What happens if the manuals we need aren’t in your database?